Let’s Get Started!

Please make sure to download the PT Genie app before your onboarding appointment

Scan QR Code to download from the Apple App Store, or click below.

Scan QR code to download from Google Play, or click below.

Take the Next Step in Your Recovery

What to expect during the scheduled registration call:

Scheduling your registration call is the next step in your recovery process and you will NEED to do so at least 72 hours prior to your surgery. On this scheduled call, you will:

  • learn the PT Genie program in detail and how it benefits your recovery
  • walk through insurance benefits information
  • set up a test video call to ensure your technology is working properly
  • schedule your initial visit for a PT evaluation and follow up visits with a PTA

Once completed, you will be officially registered for the PT Genie program. Please reach out to the onboarding specialist and/or account manager if you have any questions or concerns.

Take the Next Step in Your Recovery

What to expect during the scheduled registration call:

Scheduling your registration call is the next step in your recovery process and you will NEED to do so at least 72 hours prior to your surgery. On this scheduled call, you will:

  • learn the PT Genie program in detail and how it benefits your recovery
  • walk through insurance benefits information
  • set up a test video call to ensure your technology is working properly
  • schedule your initial visit for a PT evaluation and follow up visits with a PTA

Once completed, you will be officially registered for the PT Genie program. Please reach out to the onboarding specialist and/or account manager if you have any questions or concerns.

Support Links and “How To” Videos

Your Care Team

Your Care Team

Nicholas K. Callahan, DO

Orthopedic surgeon, Nicholas K. Callahan, DO, specializes in using minimally invasive surgical techniques for both hip and knee procedures. Outpatient total joint replacement is one of Dr Callahan’s key areas of expertise and he was trained in one of the highest volume outpatient joint replacements centers in the United States. His innovative surgical techniques and the use of digital at-home physical therapy are focused on maximizing the speed of recovery after total joint replacement for all of his patients.

Dr. Callahan uses the kinematic alignment method when performing knee replacement surgeries. This customized method positions the knee with the goal of restoring the native, pre-arthritic joint lines and rotational axes of a patient’s knee. Although intuitive, this is not the way most traditional total knee replacements are performed. He also performs partial knee replacements for patients that are good candidates. Only replacing the portion of the knee that has arthritis helps to preserve the normal anatomy in the remainder of the knee and can lead to a more natural feeling.

He practices the AMIS technique for hip procedures. This minimally invasive anterior approach protects and preserves the periarticular structures of the hip and delivers a huge advantage to the patient: significantly shortened rehabilitation time. His bikini incision method which was designed by a plastic surgeon but adapted for hip replacement surgery, leaves a lesser scar, and heals better than the traditional incision used by most hip surgeons.

Nicholas K. Callahan, DO

Orthopedic surgeon, Nicholas K. Callahan, DO, specializes in using minimally invasive surgical techniques for both hip and knee procedures. Outpatient total joint replacement is one of Dr Callahan’s key areas of expertise and he was trained in one of the highest volume outpatient joint replacements centers in the United States. His innovative surgical techniques and the use of digital at-home physical therapy are focused on maximizing the speed of recovery after total joint replacement for all of his patients.

Dr. Callahan uses the kinematic alignment method when performing knee replacement surgeries. This customized method positions the knee with the goal of restoring the native, pre-arthritic joint lines and rotational axes of a patient’s knee. Although intuitive, this is not the way most traditional total knee replacements are performed. He also performs partial knee replacements for patients that are good candidates. Only replacing the portion of the knee that has arthritis helps to preserve the normal anatomy in the remainder of the knee and can lead to a more natural feeling.

He practices the AMIS technique for hip procedures. This minimally invasive anterior approach protects and preserves the periarticular structures of the hip and delivers a huge advantage to the patient: significantly shortened rehabilitation time. His bikini incision method which was designed by a plastic surgeon but adapted for hip replacement surgery, leaves a lesser scar, and heals better than the traditional incision used by most hip surgeons.

Allyson Hoops, ATC

Rehab Specialist, NOMS Healthcare

Allyson is a certified Athletic Trainer that has been in practice for 12 years. She graduated with her Master’s Degree in 2010 from the University of Findlay and also holds a Bachelor’s Degree in Strength and Conditioning. Over the last 12 years, she has worked in a variety of settings including outpatient physical therapy, college athletics and academics, a physician’s office, and the high school setting. 

Currently, Allyson functions as a physician extender for NOMS Healthcare and works primarily in Family Medicine and Orthopedics. She also serves as a DME Coordinator for NOMS Healthcare and the Athletic Trainer for Clyde High School. In her free time, she enjoys spending time with friends and family and doing anything outdoors. During the summer months, you will usually find her near the water and most of the time riding her jet ski. She loves taking little day trips with friends to Kelly’s Island and Cedar Point Sandbar. She’ll never pass up an opportunity to go to a sporting event, especially when she gets to cheer on the Buckeyes! Go BUCKS! 

Shannon Ross

Onboarding Specialist, Gobezie Shoulder Institute

With over 10 years of medical office experience, Shannon committed her time to Physical Therapy offices in the Orlando Metro area. With Shannon’s aspiration to provide quality, low-cost medical services to those in need, sometimes even in the comforts of their own home, her affiliation with PT Genie is a genuine connection built to last. Shannon presents herself as a multi-talented individual splitting her off time with her family and providing quality Ultrasound studies to underprivileged communities. Shannon is a married mother of 5 not including her 3 fur babies. She is a coaster enthusiast and loves to visit different amusement parks with her family. Shannon has a sincere passion for helping others and truly loves to see the strength and growth of the provider/patient connection.

Syeda Sherazi

Onboarding Specialist, Cleveland Hip and Knee Institute

With experience working in physical therapy and multidisciplinary offices as a medical receptionist and PT Aide, Syeda has learned a great deal from many people of different backgrounds, helping her to provide the best care possible for patients. Syeda has multiple professional certifications including CITI Program (Collaborative Institutional Training Initiative) and HSR (Human Subject Research) Certified. She is currently in school for Health Information Management. 

Outside of work Syeda is a published poet in the American Library of Poetry. She enjoys playing brain stimulating games, yoga and meditation, and exploring different nature preserves. 

Michelle Rosario

Onboarding Specialist, Cleveland Hip and Knee Institute

Michelle has been working in medical offices for 6 years and has a passion for helping and talking to people. Whether it be to schedule them for an appointment or just inform them of anything they need to know, she loves getting to know their story and making sure they get the best care possible. 

In her free time, Michelle loves spending time with her 4 year old daughter and 11 year old son. They enjoy going to football games together, shopping and taking walks. 

Some Helpful Handouts

Click here for a printable PT Genie postcard.

Click here for a printable insurance code handout.

Click here for a printable General Insurance and RPM FAQs.

Click here for a printable PT and Telehealth FAQs.

Click here for a printable handy tips and tricks.

Click here for a printable What To Expect from PT Genie.

Click here for a printable Patient-Facing Rack Card

Click here for a printable Patient-Facing Rack Card.