It’s simple. Whether you are a subscriber or a PT Genie RX patient, a PT Genie Customer Support Specialist (CSS) will reach out via email to provide you with app download instructions and a username and password. Your in-app customized Home Exercise Program will be ready to guide you anytime from anywhere.
PT Genie RX patients will be able to video chat with their providers upon request. Subscribers will follow their pre-determined video chat schedule. PT Genie is concierge care that helps you accelerate your recovery.