Please make sure to download the PT Genie app before your onboarding appointment
Take the Next Step in Your Recovery
What to expect during the scheduled registration call:
Scheduling your registration call is the next step in your recovery process and you will NEED to do so at least 72 hours prior to your surgery. On this scheduled call, you will:
- learn the PT Genie program in detail and how it benefits your recovery
- walk through insurance benefits information
- set up a test video call to ensure your technology is working properly
- schedule your initial visit for a PT evaluation and follow up visits with a PTA
Once completed, you will be officially registered for the PT Genie program. Please reach out to the onboarding specialist and/or account manager if you have any questions or concerns.
Take the Next Step in Your Recovery
What to expect during the scheduled registration call:
Scheduling your registration call is the next step in your recovery process and you will NEED to do so at least 72 hours prior to your surgery. On this scheduled call, you will:
- learn the PT Genie program in detail and how it benefits your recovery
- walk through insurance benefits information
- set up a test video call to ensure your technology is working properly
- schedule your initial visit for a PT evaluation and follow up visits with a PTA
Once completed, you will be officially registered for the PT Genie program. Please reach out to the onboarding specialist and/or account manager if you have any questions or concerns.
Your Care Team
Tianna P. Bolinsky, PT, DPT, DAC
Physical Therapist, Lancaster Orthopedic Group
Born and raised in eastern Pennsylvania, I completed my Master’s degree in physical therapy in 2005 and my Doctorate degree in physical therapy in 2012. I have been working primarily in physical therapy outpatient and home health settings since graduation. I have experience as a manager of a busy outpatient clinic, teaching at Penn State University, and am currently working in home health physical therapy while raising my two young daughters.
In my personal life, I enjoy spending time with my family including her husband, Joe, daughters Braelyn and Brielle, Labrador dog, Bane, and cats, Violet and Binx! I love exercising, playing basketball, reading, fishing, and spending time with extended family and friends.
Hayley McGowan, PTA
Account Manager and Rehab Specialist, Lancaster Orthopedic Group
Click here to watch Hayley’s welcome video
Hayley McGowan is a Physical Therapist Assistant of six years with a focus in outpatient rehabilitation. She graduated with an associate’s degree from Mount Aloysius College in Cresson, PA in 2016. Hayley has experience working with patients who are post-operative as well as non-surgical patients.
Hayley grew up in a small county in Pennsylvania called Elk County. It is the only area in PA that actually has elk. She spends her free time doing any outdoor activities. In the warmer months, she likes going hiking with her dog, or hopping in a kayak and floating on a lake or river all day. In the winter, she enjoys going snowboarding with her friends and family. Hayley is also a foodie! She may not like every food out there, but she will never turn down the opportunity to try new foods. Hayley is a travel enthusiast. Her travel bucket list includes traveling to every state and every national park in the US, going on an African Safari, and exploring as much of Europe and Asia as she can.
Tracy Swiderski, PT
Physical Therapist, Lancaster Orthopedic Group
I have been a Physical Therapist for 25 years. I graduated from Gannon University in Erie, PA. I have specialized in orthopedics since and also have certifications in dry needling. I currently live on Cape Cod, Massachusetts, but my extended family still resides in Erie where I still call “home” and visit yearly. And of course, I only bleed black and gold and will never be anything other than a Steeler fan!
Sherron McGowan, PT, M.Ed
Physical Therapist, Lancaster Orthopedic Group
Click here to watch Sherron’s Welcome Video
Sherron has been working as a physical therapist for more than 30 years, including starting an outpatient orthopedic clinic in her hometown, and 7 years of teaching at Penn State University where she was responsible for the initial accreditation of the PTA Program at the DuBois Campus. Sherron’s biggest motivation is being able to help people. She enjoys people and loves to hear their stories, as well as watching her patients grow more and more confident.
Outside of work, Sherron loves working out on her Peloton Bike, trail riding, and cheering on the Penn State Nittany Lions!
Shannon Ross
Onboarding Specialist, Lancaster Orthopedic Group
With over 10 years of medical office experience, Shannon committed her time to Physical Therapy offices in the Orlando Metro area. With Shannon’s aspiration to provide quality, low-cost medical services to those in need, sometimes even in the comforts of their own home, her affiliation with PT Genie is a genuine connection built to last. Shannon presents herself as a multi-talented individual splitting her off time with her family and providing quality Ultrasound studies to underprivileged communities. Shannon is a married mother of 5 not including her 3 fur babies. She is a coaster enthusiast and loves to visit different amusement parks with her family. Shannon has a sincere passion for helping others and truly loves to see the strength and growth of the provider/patient connection.
Michelle Rosario
Onboarding Specialist, Lancaster Orthopedic Group
Michelle has been working in medical offices for 6 years and has a passion for helping and talking to people. Whether it be to schedule them for an appointment or just inform them of anything they need to know, she loves getting to know their story and making sure they get the best care possible.
In her free time, Michelle loves spending time with her 4 year old daughter and 11 year old son. They enjoy going to football games together, shopping and taking walks.
Syeda Sherazi
Onboarding Specialist, Lancaster Orthopedic Group
With experience working in physical therapy and multidisciplinary offices as a medical receptionist and PT Aide, Syeda has learned a great deal from many people of different backgrounds, helping her to provide the best care possible for patients. Syeda has multiple professional certifications including CITI Program (Collaborative Institutional Training Initiative) and HSR (Human Subject Research) Certified. She is currently in school for Health Information Management.
Outside of work Syeda is a published poet in the American Library of Poetry. She enjoys playing brain stimulating games, yoga and meditation, and exploring different nature preserves.
Some Helpful Handouts