Please make sure to download the PT Genie app before your onboarding appointment
Take the Next Step in Your Recovery
What to expect during the scheduled registration call:
Scheduling your registration call is the next step in your recovery process and you will NEED to do so at least 72 hours prior to your surgery. On this scheduled call, you will:
- learn the PT Genie program in detail and how it benefits your recovery
- walk through insurance benefits information
- set up a test video call to ensure your technology is working properly
- schedule your initial visit for a PT evaluation and follow up visits with a PTA
Once completed, you will be officially registered for the PT Genie program. Please reach out to the onboarding specialist and/or account manager if you have any questions or concerns.
Take the Next Step in Your Recovery
What to expect during the scheduled registration call:
Scheduling your registration call is the next step in your recovery process and you will NEED to do so at least 72 hours prior to your surgery. On this scheduled call, you will:
- learn the PT Genie program in detail and how it benefits your recovery
- walk through insurance benefits information
- set up a test video call to ensure your technology is working properly
- schedule your initial visit for a PT evaluation and follow up visits with a PTA
Once completed, you will be officially registered for the PT Genie program. Please reach out to the onboarding specialist and/or account manager if you have any questions or concerns.
Your Care Team
Your Care Team
Syeda Sherazi
Onboarding Specialist, Orlando Orthopaedic Center
With experience working in physical therapy and multidisciplinary offices as a medical receptionist and PT Aide, Syeda has learned a great deal from many people of different backgrounds, helping her to provide the best care possible for patients. Syeda has multiple professional certifications including CITI Program (Collaborative Institutional Training Initiative) and HSR (Human Subject Research) Certified. She is currently in school for Health Information Management.
Outside of work Syeda is a published poet in the American Library of Poetry. She enjoys playing brain stimulating games, yoga and meditation, and exploring different nature preserves.
Shannon Ross
Onboarding Specialist, Orlando Orthopaedic Center
With over 10 years of medical office experience, Shannon committed her time to Physical Therapy offices in the Orlando Metro area. With Shannon’s aspiration to provide quality, low-cost medical services to those in need, sometimes even in the comforts of their own home, her affiliation with PT Genie is a genuine connection built to last. Shannon presents herself as a multi-talented individual splitting her off time with her family and providing quality Ultrasound studies to underprivileged communities. Shannon is a married mother of 5 not including her 3 fur babies. She is a coaster enthusiast and loves to visit different amusement parks with her family. Shannon has a sincere passion for helping others and truly loves to see the strength and growth of the provider/patient connection.
Michelle Rosario
Onboarding Specialist, Orlando Orthopaedic Center
Michelle has been working in medical offices for 6 years and has a passion for helping and talking to people. Whether it be to schedule them for an appointment or just inform them of anything they need to know, she loves getting to know their story and making sure they get the best care possible.
In her free time, Michelle loves spending time with her 4 year old daughter and 11 year old son. They enjoy going to football games together, shopping and taking walks.
Samantha Brown, PTA, CSCS
Rehab Specialist, Orlando Orthopaedic Center
Samantha has been working in the physical therapy field since 2013. Before joining Genie Health, she worked for six years as an exercise physiologist and four years as a PTA in an outpatient orthopedic clinic. She loves getting to know her patients and helping them get back to their passions in life. She also enjoys seeing her patients make progress whether the improvements are big or small. Samantha is there to help patients understand their protocols and the rehab process. She specializes in outpatient orthopedics and sports medicine recovery and really enjoys helping athletes of all ages get back to what they love doing. Samantha is also a certified strength and conditioning specialist. In her free time, she is a competitive equestrian. When she is not training with her horse, Z, she enjoys snowboarding, hiking, playing golf and spending time with her husband and dog, Bailey.
Laura Walker, PTA, BS, CHC
Rehab Specialist, Orlando Orthopaedic Center
Laura is a Physical Therapist Assistant, Health and Wellness coach with more than 18 years of experience working with patients/clients to assist with their overall health and well-being. Laura graduated in 2004 from the PTA program at Broward College and went back to school and obtained her BS in Health and Wellness in 2018.
Laura was born and raised in Naples, Florida and now resides in Central Florida, where she raises her two children with her husband Greg. In her free time, she enjoys anything outdoors, is an avid fitness enthusiast and strives everyday to be better than yesterday.
Some Helpful Handouts